Frequently Asked Questions (FAQ) Dream Cleaning Acquisition
We understand you may have questions about the recent acquisition of Dream Cleaning by Scrubd Cleaning, and we’re here to provide answers. Below are some of the most common questions we’ve received to help make this transition as smooth as possible.
1. Who is Scrubd Cleaning?
Scrubd Cleaning is a locally owned residential cleaning company operated by Chris and Laura Edgerton. With years of experience and a passion for top-quality service, Scrubd shares the same values and standards that Dream Cleaning customers have come to expect.
2. Why was Dream Cleaning acquired?
This acquisition allows for a stronger team, improved resources and the opportunity to enhance our service offerings. Most importantly, it ensures continuity of service for all of Dream Cleaning’s loyal customers.
3. Will my cleaning service change?
No. We are committed to providing the same level of quality and reliability you’re used to. In many cases, the same cleaning professionals will continue servicing your home. If there are any changes to your schedule or assigned team, we will notify you in advance.
4. Do I need to do anything as a current customer?
No action is required on your part. All existing appointments, pricing and service details will remain in place unless we reach out to discuss changes with you directly.
5. Will my rates change?
At this time, all existing pricing will remain the same. Should any adjustments be necessary in the future, we will communicate them clearly and well in advance.
6. Who do I contact with questions or to make changes to my service?
You can continue to reach us at:
📧 Email: scrubdclean@gmail.com
📞 Phone: 615-290-2921
We are happy to assist with any questions or requests.
7. What’s changing under Scrubd Cleaning?
Aside from the name and ownership, our priority is to keep everything as familiar as possible. Over time, you may notice small improvements in communication, scheduling or service offerings—but always with your convenience in mind.
8. What if I was in the middle of a service package or prepaid plan with Dream Cleaning?
All active service agreements and prepaid packages will be honored in full. Your investment is safe and will carry over without interruption.
9. Will Scrubd offer any new services or benefits?
Yes! As we integrate systems and grow our team, we plan to introduce new services and customer perks. Stay tuned for updates via email and on our website.
10. I'm a new customer—how can I book with Scrubd?
Welcome! You can book a cleaning or request a quote through our website or give us a call at 615-290-2921. We’d love to serve you!
If you have a question that’s not listed here, please don’t hesitate to reach out. We’re here to help and excited to serve you as part of the Scrubd Cleaning family!
